The Linear® e3 Firmware Upgrade Rundown

We recently announced significant upgrades to our e3 Series firmware which is integrated into the Linear® Essential, Essential Plus, Elite and ProControl commercial access control systems. With end-users and customers in mind, the latest updates to the firmware include improved security and encryption, smart reporting, and much more for added security peace of mind.

This is the first of many upgrades to our e3 series firmware. There will be several more upgrades to come in order to continue addressing the ongoing commercial security and access control needs for businesses of all sizes, according to Mark Prowten, director of product management for Nortek Security & Control’s (NSC) Linear brand.

“We remain committed to constantly improving our security technologies to guard against the growing list of internal as well as external threats,” said Prowten.

Recently, there has been a rise in cyber threats such as hacking and this roll out of upgrades to the firmware for Linear e3 access control systems employ the latest code technology to alleviate concerns and reduce the risk of cyber mishaps, Prowten explained.

Linear® Access Control Systems

All Linear Essential, Essential Plus, Elite and ProControl commercial access control systems come with the newly upgraded e3 series firmware. Each of the systems are easily scalable and include the option to upgrade with a license key. The advanced Linear Elite access control system is ideal for larger businesses with the expansion capability to manage up to 128 multi-door, multi-site facilities. The Linear Essential system is great for small to mid-size companies looking for entry-level access control that can grow with them including management of one to four doors.

For more details on our e3 Series firmware upgrade, read our full press release. Looking for more access-related content? Check out our full library of blog content and sign up for our newsletter to stay up to date on industry news, product features, and more!

New Dealer Resources Available

We want to provide our dealers with the best possible resources, so you’re informed and ready to go when it comes to your next installation. Stay up-to-date with all things Linear by attending one of our live webinars and exploring the various resources we have available!

Tele-Entry Entry Pro

Tele-Entry’s New Look

We’ve updated our Tele-Entry webinar to feature our newest access control product, the Linear® Entry Pro telephone entry system. Our certified technical trainers cover all 3 models and highlight some of the system’s sleek features such as the 7-inch touch screen display on the EP-736, water resistant, stainless steel faceplate, and clear two-way voice calls. Here’s a snapshot of what you’ll learn upon attending our Entry Pro Tele-Entry webinar:

  • How to get paid to manage the system from the comfort of your house
  • Basic navigation of the set-up wizard
  • How to use any browser from any computer to manage and setup
  • Add peripherals and users to the Entry Pro access control panel

Training Video Library 

In addition to the live webinars we have to offer, you’ll also want to check out our extensive training video library! This resource is free to you and available anytime for your convenience. Whether you’re looking for easy tips and tricks or a quick solution to a question a customer may have, choose from over 60 videos!

Make sure to sign up for our newsletter to receive updates on product information, important industry news, and featured content.

New Solutions to Give Your Customers the Support They Need

We realize driving to your customers’ homes for troubleshooting and maintenance might not be possible right now due to COVID-19. Don’t be discouraged — we are here to help!

From our extensive training video library to our educational content, we hope you find a solution that fits your needs!

Training Video Library

Our training video library is here to help your customers with questions they may run into. Need to learn how to add a device to our Linear app? No problem. Is the operator beeping five times and not sure what to do? Here’s the fix.

Check out our full library of troubleshooting videos here. We also have the entire comprehensive collection of training videos available. These feature step-by-step installation and maintenance instructions for a broad range of products and topics from E3, to eMerge, to our LDCO800 videos, we are sure there’s something for you.

In addition, our Linear app training videos can be found here.

We are committed to giving you the resources that will help you stay competitive while keeping your business moving – no matter the circumstances.

Additional Resources

Make sure you stay up-to-date on all the latest news and resources available to you. Check out our recent blog post on why Linear garage door openers are so easy to install for dealers. In addition, make sure to sign up for our newsletter where we share featured content, product information and important industry news.

Meeting Customer Demand with New Access Control Solutions

By Mark Prowten, Director of Product Management


Linear® access control systems have an impressive heritage of over 40 years of supplying solutions that provide secure access for commercial customers and prides itself in supporting its dealers to be successful and profitable.

Recently, we have launched our new Entry Pro family of Telephone Entry and Access products leading with our 7” touchscreen model and two 4.3” display models. These are designed to meet the demands of gated communities and multi-tenant residential properties.

Entry Pro 7-inch

In addition, we have new firmware for our e3™ Access Control products that will be available in June that includes some new features and addresses potential security vulnerabilities for systems that were put directly on the internet.

We have some other exciting products coming out later in the year that I’m not at liberty to say at this time but I can say it’s a good time to become a Linear dealer as there are some nice products and solutions on the way this year and next that will empower our dealers and partners to prosper.

Why Linear®?

The Linear® brand has an amazing history, great people and products that are really dedicated to the success of our channel and dealer partners. There is a lot of new development happening behind the scenes that will empower our partners to grow and succeed in market for the long term.

We are constantly working to review, refresh and if necessary, completely redesign to meet the changing market and cybersecurity requirements to provide our dealers with products that meet the requirements of today and for the future.

Easy Install

Installation and setup for an access control system at the most basic level is not difficult and can go quickly but every system installation usually has specific requirements with many being quite complex and sizable. For example, a commercial Access Control system can be simple with one or two doors or quite complex requiring many variables such as; the size of the installation (1 door, 50 doors, hundreds of doors), the security policies of the company, how many users, what time restraints or access polices, does the environment require badging only to get in the facility or badging in and out, is the facility a general commercial building or a high security campus, does the system need to integrate with a surveillance system or other employee or facility management system, is the system for just this facility or crosses multiple facilities and locations.

These are just a few of the variables that our dealers solve every day with our Access Control system and the support of our dedicated system design group that provides support to our dealers in making sure they are successful with each installation.

Dealer Insights: Business Impacts & Solutions During COVID-19

COVID-19 Business Impact

We understand the impact that COVID-19 has had on businesses and communities around the country. Although these are uncertain times, we have seen our dealers respond to this current crisis with patience and with added creativity. Below we share tips from one of our dealers on how their business is navigating through these difficult times. Each business is uniquely different, but we are all in this together.

Continue reading “Dealer Insights: Business Impacts & Solutions During COVID-19”

How Access Control Keeps You and Your Building Safe

Now more than ever, it is important to feel safe and secure in your home during the Stay at Home orders due to the COVID-19 pandemic. Those living in a gated community or multi-dwelling unit (MDU) such as an apartment or condominium complex, should be familiar with identification-type devices used to enter the neighborhood or building — either a code that needs to be inputted manually or a fob that needs to be scanned to safely enter a gate, elevator, or door.  Whether you manage a building, or are a resident of a building, your safety matters. Continue reading “How Access Control Keeps You and Your Building Safe”

5 Ways to Reach Your Customers During COVID-19 and Beyond

We understand that these past few weeks have been difficult. As we continue to be on the look-out for updates on the impacts of COVID-19, we want to help you effectively reach your customers during this time of social distancing and Stay at Home Orders. These tips can also be used throughout the year to best activate customers and keep them engaged. We rounded up the top ways to reach your customers below: Continue reading “5 Ways to Reach Your Customers During COVID-19 and Beyond”

9 Reasons Why Linear Garage Door Operators Are So Easy for Dealers to Install

Linear Garage Door OpenersWhat makes Linear a great choice for dealers? For starters, our install process is simple and fast. This means you’re saving time and money on each install. On average, the installation is 15 minutes quicker than our competitors! This means you’re on to your next install quicker, and with less hassle. Continue reading “9 Reasons Why Linear Garage Door Operators Are So Easy for Dealers to Install”